So habe Antwort vom Support bekommen !
Dear Matthias,
Please accept our sincerest apologies that you have not yet received your order.
Due to an unexpected shipping delay, your original package's delivery time has been affected.
To avoid further delays in you receiving your items, we have resent a new package to you for free.
We have offered you the new tracking number and delivery information via your registered account email address, please check it carefully for more details.
Kindly check both your junk and spam email boxes in case the message ends up in there.
By way of apology, we will also update your account with 50 points as a gesture of good will.
We once again apologize for this unfortunate delay, and thank you for your kind understanding and patience.
If you have any questions regarding your order, please feel free to contact our support center.
Das Paket wurde ohne weitere Nachfrage neu rausgeschickt. Ich hoffe es kommt erst wenn wir aus dem Urlaub zurück sind